We would like to provide information to you as well as possible. So we arranged the frequently asked questions for you and we hope the answers could be helpful and useful.
There are several alternatives:
1. By plane: You travel up to airport Berlin/Tegel. From there our shuttle service can pick you up for 80,00 € per person and ride.
2. By train: If you travel by train you'll arrive at central station Rostock. Take the suburban train from Rostock to Warnemünde (terminal stop). Our hotel is directly situated near the train station "Warnemünde".
3. By car: Take autobahn A19 or A20 up to Rostock and go on motorway B 105 till you reach Warnemünde. Find the direction plan here . You enter our underground parking lot with an elevator ( max. height: 1,95 m, max. lenght: 5,50 m).
The parking fee amoounts 7,50 € per night. The parking term is limited from 12:30AM (day of arrival) to 12:00AM (day of departure).
There is an internet station for free use in the hotel lobby (only for guests). In every room you have SPO access to free Wi-Fi. The access code for Wi-Fi you'll get at the reception.
No, we do not have a pricelist. The rates depend on occupancy and season. Find the our rates HERE.
You pay when you depart by cash, cash card or credit card (MASTER, VISA). There is no deposit required of us.
All guests of the seaside resort Warnemünde have to pay a tourist fee. The rate varies according the diffent seasons. There is a reduction for handicapped persons. The revenue will be used for touristic offers and events.
If you are a business traveler you don't have to pay a tourist fee.
If you know that you don't use the room you've booked, please give us a note as soon as possible.
The following cancellation terms apply:
stay up to 3 nights: free cancellation until 6 o'clock pm on arrival day
stay up to 7 nights: free cancellation until 7 days before arrival
stay up to 14 nights: free cancellation until 14 days before arrival
Please send us an e-mail, fax or letter to cancel your reservation. If you cancel later than above mentioned or we don't get a cancellation, we charge 80% of the agreed room rate, if the room is not otherwise rented.
It’s not allowed to keep a pet in the room.
Your room is available from 3:00PM on the day of arrival.
You can use the room till 11:00AM on the of departure.
No, all rooms are non- smoking rooms. If you're smoker book a room with balcony/ terrace (limited availability).
There are smoking areas outside of the hotel.
No, we are very sorry that we don't have rooms which are handicapped accessible.
All room rates include buffet breakfast which is served from 06:00AM to 10:30AM (on saturdays and sundays from 07:00AM to 11:00AM). If you want to book a room without breakfast the room rate will be reduced about 4,00 € per person. Please inform us in this case.
Don't let food allergies and intolerances stop you from enjoying your meals. In our restaurant "Café am Strom" we have a wide choice of offers for you.
The rooms can be reached by an elevator. But there are also stairs inside the hotel. If you need a barrier- free room please inform us.
You can loan a bathrobe for free.
Bedclothes for allergic persons and additional pillows you can get on demand. Please inform the staff at the reception. Additional blankets you can find in every room.
You can use our laundry Service. Laundry bag and pricelist you can find in the wardrobe.
It takes only 10 minutes to walk from our hotel to the beach.
There is a supermarket (EDEKA) in a distance of 200 m to the hotel.
There is a suburban train which shuttles every quarter of an hour between Rostock and Warnemünde. Take it to reach the city of Rostock. Tickets for public traffic you can buy at the reception. It takes a 10 minutes walk to the buss station. Take the line 119 to travel to Bad Doberan.
From the pier "Neuer Strom" the boats of "Blaue Flotte" shuttle between Warnemünde pier and Rostock city harbour. A one- way trip takes an hour.